Terms & Conditions
- Last Updated: 10 October 2026
Policy Sections
- General Information
- No Doctor-Patient Relationship
- Medical Emergencies
- Information About Treatments And Procedures
- Treatment Outcomes
- Accuracy of Website Information
- Professional Qualifications And Services
- Fees And Other Financial Information
- Appointment And Contact Enquiries
- No Patient Portal
- Privacy
- Cookies
- Intellectual Property
- Trade Marks And Branding
- Permitted Use of The Website
- Third-Party Websites
- Third-Party Content
- Website Availability
- Website Security
- Limitation of Liability
- Australian Consumer Law
- Changes to These Terms
- Severability
- Governing Law
- Contact Us
These Terms & Conditions govern your use of ljay.com.au.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, you should discontinue use of the website.
This website is operated for Dr Lasitha Jayasinghe / Southwest Eye Surgeons and provides information about ophthalmic services, eye conditions, treatments, practice information and related matters.
These Terms & Conditions apply to use of the website. They do not replace any separate terms, consent documents or other arrangements that may apply when you receive clinical or professional healthcare services.
1. General Information
The information provided on this website is intended for general informational and educational purposes.
Information about eye conditions, investigations, procedures, treatments and services is not intended to:
- Diagnose a medical condition
- Provide personalised medical advice
- Recommend a particular treatment for an individual
- Replace consultation with a qualified healthcare professional
- Replace information provided as part of an individual clinical assessment
Medical conditions and treatment options vary between individuals.
You should obtain advice from an appropriately qualified healthcare professional regarding your individual circumstances.
2. No Doctor-Patient Relationship
Accessing this website, reading its content, submitting a general enquiry or communicating through the contact details provided on the website does not by itself create a doctor-patient relationship.
A professional clinical relationship will only arise where appropriate arrangements have been made for consultation, assessment or treatment.
Information provided through the website should not be interpreted as individual medical advice from Dr Lasitha Jayasinghe or Southwest Eye Surgeons.
3. Medical Emergencies
This website is not intended for emergency medical assistance.
Do not rely on the website, website forms or email for urgent medical attention.
If you are experiencing a medical emergency or require immediate assistance, call 000 or attend an appropriate emergency department.
For urgent eye symptoms or concerns, seek prompt advice from an appropriate healthcare professional.
4. Information About Treatments and Procedures
The website may contain information about ophthalmic treatments and procedures, including surgical and non-surgical options.
Such information is provided to help visitors understand the types of services that may be available.
Whether a treatment or procedure is appropriate for a particular person depends on individual circumstances, including clinical assessment, diagnosis, medical history, potential benefits, risks, alternatives and other relevant factors.
Nothing on this website should be interpreted as a guarantee that any particular treatment will be appropriate, recommended or available for an individual patient.
5. Treatment Outcomes
Healthcare and surgical outcomes vary between individuals.
No information on this website should be interpreted as:
- A guarantee of a particular clinical result
- A guarantee of improvement in vision
- A guarantee that treatment will be successful
- A representation that a treatment is risk-free
- A representation that the same outcome will be achieved for every patient
Treatment recommendations and expected outcomes can only be appropriately discussed following individual clinical assessment.
6. Accuracy of Website Information
We aim to ensure that information published on this website is accurate, useful and current.
However, medical information, clinical practices, technologies, service availability, fees, locations and other information may change over time.
We may update, correct, remove or modify website content without notice.
To the extent permitted by law, we do not guarantee that every item of information on the website will always be complete, current or free from errors.
If you require confirmation about a particular service, treatment, location or appointment matter, please contact the practice directly.
7. Professional Qualifications and Services
Information about professional qualifications, clinical interests, affiliations and services is intended to accurately describe the professional practice of Dr Lasitha Jayasinghe.
The availability of a particular service does not mean that the service is suitable for every person.
Clinical decisions are made according to individual circumstances following appropriate assessment.
8. Fees and Other Financial Information
Where information about fees, billing arrangements, Medicare, private health insurance, No-Gap arrangements or other financial matters appears on the website, it is provided as general information only.
Actual costs may vary according to:
- The service provided
- The individual clinical circumstances
- Hospital or facility charges
- Anaesthetic services
- Medicare eligibility
- Private health insurance arrangements
- Other providers involved in treatment
You should confirm applicable costs directly with the practice and, where relevant, your insurer, Medicare, hospital or other provider before treatment.
9. Appointment and Contact Enquiries
The website may provide contact details or facilities for general appointment enquiries.
Submitting an enquiry:
- Does not guarantee an appointment
- Does not confirm acceptance for treatment
- Does not create a doctor-patient relationship
- Does not guarantee a response within a particular period
- Should not be used for urgent medical concerns
An appointment is only confirmed when the practice communicates confirmation to you.
10. No Patient Portal
This website does not operate as a patient portal or electronic medical record system.
It does not provide online access to:
- Patient clinical records
- Medical histories
- Diagnostic reports
- Treatment records
- Prescriptions
- Clinical correspondence
- Patient accounts
Clinical information and medical records associated with healthcare services are handled separately through appropriate practice systems.
11. Privacy
Use of this website is also subject to our Privacy Policy.
The Privacy Policy explains how personal information associated with website use or communications may be collected, handled and protected.
Visitors should review the Privacy Policy together with these Terms & Conditions.
12. Cookies
This website may use cookies and similar technologies for website functionality, security, preferences and, where enabled, analytics.
Further information is available in our Cookie Policy.
By continuing to use the website, you acknowledge that essential technologies may be required for the website to function.
Where consent is required for optional cookies, appropriate preference controls should be provided.
13. Intellectual Property
Unless otherwise stated, the content of this website is owned by or licensed to Dr Lasitha Jayasinghe, Southwest Eye Surgeons or the relevant content owner.
Website content may include:
- Text
- Graphics
- Photographs
- Illustrations
- Icons
- Logos
- Videos
- Page layouts
- Website design
- Documents
- Branding
This material may be protected by copyright, trade mark and other intellectual property laws.
You may view website content and print or save reasonable portions for personal, non-commercial use.
You must not, without prior written permission:
- Reproduce substantial parts of the website
- Republish website content
- Sell or commercially exploit website content
- Modify content and present it as original material
- Use photographs or branding for commercial purposes
- Remove copyright or ownership notices
Nothing in these terms transfers intellectual property rights to website visitors.
14. Trade Marks and Branding
Names, logos, branding and other identifying marks displayed on the website may be protected intellectual property.
Their appearance on this website does not grant permission to use them.
Third-party trade marks remain the property of their respective owners.
15. Permitted Use of The Website
You may use the website for lawful personal and informational purposes.
You must not:
- Use the website unlawfully
- Attempt to gain unauthorised access to the website or server
- Introduce malware, viruses or malicious code
- Attempt to interfere with website availability or security
- Scrape or systematically extract website information for unauthorised commercial purposes
- Impersonate another person
- Use website content in a misleading manner
- Use the website to infringe another person’s rights
We reserve the right to restrict access where necessary to protect the website, its users or its systems.
16. Third-Party Websites
The website may contain links to third-party websites.
These may include websites operated by:
- Hospitals
- Professional organisations
- Government agencies
- Health organisations
- External information providers
- Social media platforms
- Mapping or location services
Links are provided for convenience and information.
Unless expressly stated otherwise, we do not control third-party websites and are not responsible for their:
- Content
- Availability
- Security
- Accuracy
- Privacy practices
- Terms of use
A link to another website does not necessarily constitute endorsement of that website or all information appearing on it.
17. Third-Party Content
Certain information, logos, images or other materials displayed on this website may belong to third parties or may be used with permission.
All rights in third-party content remain with the relevant owner.
18. Website Availability
We aim to maintain reasonable website availability but cannot guarantee continuous or uninterrupted access.
The website may become temporarily unavailable because of:
- Maintenance
- Hosting issues
- Software updates
- Technical problems
- Security incidents
- Internet outages
- Events outside our reasonable control
We may modify, suspend or discontinue part or all of the website where reasonably necessary.
19. Website Security
Reasonable steps are taken to maintain website security.
However, internet communications and websites cannot be guaranteed to be completely secure.
Visitors are responsible for maintaining appropriate security on their own devices, browsers and internet connections.
You should not send highly sensitive medical or personal information through ordinary website communications unless an appropriate secure method has been specifically provided.
20. Limitation of Liability
To the maximum extent permitted by law, Dr Lasitha Jayasinghe and Southwest Eye Surgeons are not responsible for loss arising solely from reliance on general information contained on this website where individual professional advice should reasonably have been obtained.
We are also not responsible for loss caused solely by:
- Temporary website unavailability
- Third-party website content
- Internet or telecommunications failures outside our reasonable control
- Unauthorised use of the website by another person
- Malware or security incidents outside our reasonable control despite reasonable precautions
However, nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.
21. Australian Consumer Law
Nothing in these Terms & Conditions is intended to remove or restrict rights available under the Australian Consumer Law or other applicable legislation.
Where consumer guarantees apply, they continue to apply regardless of these Terms & Conditions.
22. Changes to These Terms
We may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- Changes to website functionality
- Changes to services
- Changes to legal requirements
- Changes to website policies
- Changes to technology or security practices
The current version will be published on the website together with the date it was last updated.
Continued use of the website after an updated version is published means that your subsequent use will be governed by the updated terms.
23. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.
The remaining provisions will continue to apply.
24. Governing Law
These Terms & Conditions are governed by the laws applicable in Western Australia, Australia, together with applicable Commonwealth legislation.
Subject to any rights that cannot lawfully be restricted, disputes relating to use of this website will be subject to the jurisdiction of the courts of Western Australia and any courts entitled to hear appeals from those courts.
25. Contact Us
If you have questions about these Terms & Conditions or the website, please contact:
Southwest Eye Surgeons / Dr Lasitha Jayasinghe
Telephone: 08 9721 6633
Email: admin@swes.com.au
Website: ljay.com.au